AVETCO INC RETURN POLICY
Online purchases made through AVETCOINC.COM and in-store purchases are valid for exchange, credit, or refund within 30 days of the shipment date under the following conditions:
1. Avetco Inc. will not accept returns without prior authorization (Please return to the ‘Return Process’ for more details)
2. The Product purchased has been paid for by Buyer in full.
3. All returns must be returned in unopened containers with the original product packaging and a copy of the Return Authorization.
4. All costs associated with the shipping of any Returned Product for return shall be at the expense of the Buyer.
5. No refunds will be made to Buyer until the Returned Product has been inspected and accepted by Avetco.
6. If any of the Returned Product consists of any adhesives, glue or similar items, then these items must be shipped in a manner that satisfies all regulatory requirements before return. Glue products must be sealed (unopened), and is non-returnable once opened.
7. Notwithstanding anything contained herein to the contrary, cut fabrics are not returnable/ non-refundable.
8. No product may be returned more than thirty (30) days after delivery.
If you wish to return a product within the specified time period, the following process must take place in order for the return products to be accepted:
1. Fill out a “Return Authorization Form” in order to receive approval of return. Please send the completed Return Authorization Form via email to firstname.lastname@example.org with the subject titled “Return Request – Your invoice number”
2. Avetco must provide written consent of approval to return the Product using a signed return authorization form along with a Return Authorization Number. All packages should have the Return Authorization Number clearly labeled and visible on the package.
– If the request to return the Product (“Returned Product”) is made within five (5) business days of delivery and is returned within the specified period of time (with a Return Authorization), then, Avetco will refund the Buyer the amount paid for the Returned Product less the cost of shipping and sales tax as required by law or foreign tariffs or other charges that might be assessed relating the sale and delivery of any product (Collectively “Charges”).
– If the request to return the Product is made later than five (5) business days after delivery, such return is subject to a twenty (20) percent restocking charge, and any refund will be less the cost of shipping and the Charges.
Please send all returns to the following address:
9830 San Fernando Road, Unit 1
Pacoima, Los Angeles 91331
Please allow 2-3 weeks from the return shipment date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. Avetco reserves the right to impose other conditions prior to agreeing to accept any Returned Product.